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Alleviate Recruitment

Support article

Human callback support

Request a callback when written support is not enough.

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Steps and notes

Updated 2026-06-23.

Request a callback from the support ticket form when live help is needed.

Add the best phone number, issue category and deadline impact.

Do not expect an immediate call unless a team member is actively available.

The support team uses the ticket severity and availability to prioritise callbacks.

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