Support article
Reading question feedback
Use strengths, gaps and suggestions to improve the next attempt.
report
Steps and notes
Updated 2026-06-23.
Open each question section in the report and compare the strength, gap and suggestion.
Look for where the STAR structure needs clearer situation, task, action or result detail.
Use the suggestion as the next thing to practice, not as a script to memorise.
If feedback looks attached to the wrong answer, create a support ticket with the report screen and question number.
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Still stuck?
Ask the support assistant one question, then create a ticket if the answer does not solve the issue.