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Alleviate Recruitment

Support article

Report preparation and stuck reports

Understand report preparation and what to do if it takes too long.

report

Steps and notes

Updated 2026-06-23.

After the final answer, ACT prepares the practice report from your saved answers.

The report includes readiness, score bands, strengths, gaps and next-practice suggestions.

If report preparation does not finish after a refresh, create a support ticket from the report or dashboard.

Do not paste answer transcripts or report content into the ticket. Describe the screen and what happened.

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Ask the support assistant one question, then create a ticket if the answer does not solve the issue.

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