Support article

Uploading a Position Description

Upload a supported file and recover when it cannot be read.

role setup

Steps and notes

Updated 2026-06-23.

Use the upload option on Practice now when you have a PDF, DOCX or text file.

ACT reads the file on the server and keeps the role material private to your account.

If the document is scanned, locked or too short, use the paste option with readable text.

Do not email Position Description text to support. Use the in-app role setup or ticket fields without sensitive detail.

Still stuck?

Ask the support assistant one question, then create a ticket if the answer does not solve the issue.