Support article
Gift practice credits
Send, resend or claim gifted practice credits.
billing
Steps and notes
Updated 2026-06-23.
Open Practice credits and use the gift option when available.
Gift emails can name the sender and number of credits, but they do not expose the sender's credit balance.
The recipient should claim the credit using the email address the gift was sent to.
If a recipient cannot claim a gift, create a support ticket with the sender email, recipient email and gift date.
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Still stuck?
Ask the support assistant one question, then create a ticket if the answer does not solve the issue.