Support article
Practice credits and billing
See how credits are added, used and managed.
billing
Steps and notes
Updated 2026-06-23.
Open Practice credits from the app navigation to view your balance.
One practice credit gives you one role-specific practice interview and a detailed feedback report.
A practice credit is used when the interview starts.
Role setup, report review, progress review and PDF download do not use another credit.
Use Manage billing when you need billing settings. Create a support ticket if paid credits are missing after checkout.
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