Using the support assistant

Use the support button in the app when you need help finding a screen or understanding what to do next.

The assistant can answer how-to questions, link support articles, open the right ACT screen and highlight supported controls.

Support chat is for product help. It does not replace paid practice, the generated practice report or 1 on 1 coaching.

Create a ticket when the answer does not solve the issue, when you are blocked, or when the issue is sensitive.