Support article

Invoices and receipts

Find invoice email expectations and current non-GST receipt wording.

billing

Steps and notes

Updated 2026-06-23.

After a paid checkout, ACT sends a separate invoice email with a PDF invoice attached.

Invoices currently use Invoice / Receipt wording because Alleviate Recruitment Pty Ltd is not currently registered for GST.

ACT does not ask for extra billing details during launch checkout.

If the invoice email is missing, create a ticket with the account email and approximate payment time.

Still stuck?

Ask the support assistant one question, then create a ticket if the answer does not solve the issue.